Industry | Role
IT, Software
Critical Business Issue
Decrease in online technical training success and knowledge transfer + 95% drop-out rate
Reasons
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Poor online training methodologies
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No qualification
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No commitment
Capabilities
A Partner Development Manager, needed a way to scale Microsoft Azure and M365 capabilities to a large amount of partners . The partners need to remain engaged and connected through out their learning experience. It was important they work in project teams and complete assignments on time. Aggregation of Microsoft resources that supported the success of the program needed to be utilized. Monthly reports and delegate / team feedback was required
Results
The success rate and knowledge transfer increased. Drop out rates were reduced to less than 10% and Microsoft Partners achieved new Microsoft Cloud competencies.
Value Hypothesis
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Technical Talent
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Pre-screening and all Admin / Reports
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90% completion Rate
Value: Capabilities
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Azure, M365 Technical Skill
Underling Assumptions
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Technical pre-requisites
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High speed internet
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Flexible working hours
Expected to Change
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Growth Mindset
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Ability to work and be self sufficient virtually
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Ability to work Virtually in Teams
Estimated Impact of Change
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Larger Azure and M365 opportunities
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Increase Skills and IP to your customers
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Ability to differentiate