LGIT Smart Solutions

Situation

CTO (Construction company)

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Critical Business Issue

Reduce communication and collaboration cost, Decrease in productivity

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Reasons

• Multiple systems

• No standard hardware

• High support  & maintained costs across systems

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Capability

When the organisation upgraded their communication infrastructure to enable their knowledge workers to work anywhere, & at anytime so that they would be more productive, the CTO needed to provide the business with a way that everyone was trained with a minimal impact to the business.  It was important to ensure that users could communicate and collaborate effectively across the business and with customers. A highly customised and coordinated training plan was needed, plus a core team was needed, on not only how to train the user but to manage and customise this environment as and when the need arises.

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Results

LGIT provided these capabilities which increase productivity and ROI. In addition costs were reduced, including a reduction in support and maintenance calls.