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Public Sector

Financial

Sector

 

Reference Story

Situation

Public Sector - Energy

Critical Business Issue

South Africa not meeting energy efficiency compliance standards

Reasons

  • Retailers unaware of new energy standards

  • Unable to track and monitor retailers using legal compulsory display and use of the Energy efficiency Labels, on all major appliances

  • No customer awareness around new energy saving appliances 

Capability

LGIT helped more than 750 retailers focus on changing the selling behaviour. They now have a different conversation with the customer and don't push product, but demonstrate savings and total running costs, when buying an appliance with an efficiency label.

LGIT provided

Train the Trainer workshops to more than 100 trainers across 4 regions

Results

There was a significant increase in energy consumption awareness.  Customers made better decisions to reduce their carbon emissions associated with use of household appliances.

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