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Industrial Relations

1 day classroom
Basic / Intermediate
Learning Objectives
  • The following outcomes will be achieved:

Course Outline


•   Instances when an Employee may be dismissed.
•   Categories of conduct.
•   Questions when an employee breaks a rule.
•   When do we take disciplinary action?
•   Why do we have formal Company rules?
•   What are “serious offences” and “less serious offences”?
•   Why must I report offences by my staff?
•   3 Types of Disciplinary action.
•   When do we give an employee a written warning?
•   When do we have a formal disciplinary inquiry?
•   Written warnings.
•   Final written warnings

Performance Counselling

  Why do employees become poor performers or break rules?
•   Procedure for “less serious offences”
•   Procedure for “more serious offences”
•   Factors which may cause poor performance.
•   Questions to ask if your employees are performing poorly.
•   How to handle a Counselling Interview

Performance Counselling


  Offences which justify summary dismissal.
•   Repeated “less serious offences” & dismissal.
•   How to take an employee into a Disciplinary Inquiry.
•   How the Manager must prepare for the Inquiry.
•   What must the Manager say at the Disciplinary Inquiry?

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